Thursday, August 23, 2007

Joe Wilson

17204 Ardisia Dr., Pflugerville, TX 78660

972-567-6509 (cell) 512-682-9462 (home)


Routers: Cisco 7206VXR, 4500, 3600, 2800 ISR, 1841 ISR, 2600, 2500, 1700, 1600, Foundry NetIron

Switches: Cisco Catalyst 6513, 6509, 6506, 5505, 4006, 3750, 3560, 3550, 2750, 2980, 2950, 1900, Foundry FastIron, Extreme Summit 48, HP ProCurve

Security: ASA/PIX, Cisco VPN Concentrator, FWSM, SonicWall Firewall, IPTables, IPsec, PKI

Load Balancers: Netscaler, F5 Big-IP, Foundry ServerIron, Cisco CSS, Alteon

Wireless: Cisco Aironet 1200, 802.11g/b, 802.11a, EAP, PEAP, TKIP

Routing Protocols: EIGRP, OSPF, BGP, RIP

Layer 2: Gigabit Ethernet, FastEthernet, Ethernet, Frame Relay, ISDN, ATM, 802.1q and ISL vlans, 802.1x, Spanning Tree, VTP

O/S: Linux, Windows Server 2003, XP, Vista

Daemons/Apps: Sniffer pro, Infinistream, ethereal, wireshark, named, httpd, httpsd, sshd, squid, xinetd, dhcpd, tcpdump, vi/vim, nfs, kickstart, samba

Certifications: CCNP, CCDA, MCSE, CNA


May 2007 to Present

MessageOne, Inc

Austin, TX


Maintain day to day infrastructure operations of five data centers located globally. Design new network architectures to allow for data center growth and improved data center performance. Perform Linux systems administration to ensure systems are operational. Work on-call as required to ensure 24x7 operations of systems and infrastructure. Make presentations to the executive staff for architecture changes outlining the business case, cost comparisons, and ROI. Create and maintain network documentation and diagrams of all data centers and systems. Work with development teams to troubleshoot system and network anomalies Work with customer support teams as needed to troubleshoot customer reported incidents. Setup network management systems for monitoring the health and status of infrastructure devices. Train Systems Administrators on network operations as required.

April 2002 to May 2007

Dallas, Texas


Currently working within the Global Information Technology team to support the corporate enterprise systems and network. Currently designing and architecting the Match International office networks as well as the european VPN network to allow all remote european offices full secure IPSec LAN access to all corporate resources. Rolling out new Cisco ASA5510 firewalls and 1841 ISR routers for remote domestic and international offices. Provide ongoing support for all internal corporate and operations networks. Support client to gateway and LAN-to-LAN IPSec VPN tunnels. Maintain, perform amd document configuration changes to enterprise firewalls. Design and support all network, security and load balancing architectures in our corporate, disaster recovery, Quality Assurance, and development environments. Setup and administer corporate wireless LAN. Seemlessly rolled out Cisco 802.11b/g wireless network and provide on going support for wireless users. Implementated EIGRP as a standard internal routing protocol within the entire company for fault tolerant routing of internal traffic. Worked on the Global Operations and Engineering teams to design and improve as well as a multitude of other international and domestic personals web properties. Support +800Mb/s of bandwidth needed by Millions of customers on Configure and install F5 Networks BIG-IP load balancers, Netscaler load balancers, Cisco Routers and Switches, Cisco VPN concentrators, and PIX/ASA firewalls. Implemented BGP for multipath/multihome connections to upstream providers for all Match personals web properties. Implemented a globally load balanced architecture for improved global uptime of all web properties. Worked with developers to configure systems and servers for new applications to be launched to production. Propagate new code to production web farms. Configure Microsoft Windows Server 2003 with IIS 7 and 6, Postfix email and BIND DNS running on RedHat EL Linux. Setup monitoring and management systems using Nagios, Cacti, MRTG, PRTG, Netflow and What's Up Gold to keep all networks, web sites and web farms functioning at optimum efficiency and ensuring minimum downtime. Perform research and testing of new technologies to provide solutions for ongoing scalability of beyond its current peak load as well as provide growth planning to all of the web properties and corporate environments. Supervise contractors and vendors to ensure adherence to Service Level Agreements and Statements of Work. Create Visio diagrams and documentation of systems architecture. Use MS Project for project plans.

November 2001 to April 2002


Irving, Texas


Worked within the Verizon E-business unit to configure Cisco CSS load balancer rules and ensure architectural integrity for Testing, Staging, and Production environments for,,, and Install, maintain and configur Cisco CSS-11150, CSS-11500 and CSS-11800 Load Balancers. Worked with developers and implementors to ensure new web applications work well within the existing infrastructure and are integrated into the existing web sites without effecting other existing applications. Work with integrators and developers to rollout unix based applications for improve web site functionality. Work with new technologies to

provide additional performance and functionality to the web site.

November 1999 to April 2001

epicRealm, Inc

Richardson, Texas


Architected and engineered the World's first content delivery network (CDN) for dynamic http and https content. Designed and implemented a globally load balanced network of reverse proxy/cache servers in 48 points of presence (POPs) worldwide. Designed and co-designed the network topology and global connectivity architecture of the network. Performed research, evaluation and testing of vendor network equipment as well as server hardware equipment to determine the appropriate devices needed to comprise the network. Soley responsible for determining the scalability and capacity of layer 4 load balancing devices and solving these issues to enable continued growth of the network. Set up pre-production testing environments for the staging of new network equipment and software. Performed research and testing of new hardware and software to improve the performance and scalability of the existing network. Used EtherPeek network sniffer to troubleshoot complex problems and ensure proper traffic flows. Worked with in-house software engineering teams to create prototypes of our own patented and patent pending global load balancing technology and dynamic content caching services using Linux and GPL open source applications. Setup IPSec VPN tunnels from Cisco to Cisco and Cisco to Linux for solving secure backend connectivity issues. Created engineering schematics using Visio 2000 to illustrate network designs and transmission paths. Performed tier 4 support to the NOC and trained junior NOC personnel. Created engineering documentation of recommended equipment, operating instructions for the NOC and provided implementation instructions for the rollout teams. Proposed and coordinated architectural redesigns with Operations and QA departments. Extremely knowledgeable of Foundry ServerIron load balancers, Foundry routers and switches, Cisco routers and switches, Cisco/Arrowpoint CSS-1115x content smart switches, Linux (RedHat, VALinux), Bind 8 DNS, Apache, Squid, and SSH. Experience with the configuration of Cisco 3662, 3620, 3640, 7140, 2611 series routers, Cisco catalyst 3500 switches, Cisco 3060 and 3015 VPN Concentrators, and Intel 7115 SSL accelerators. Also some experience with configuring 802.1q vlan tagging, BGP4 and EIGRP routing protocols as well as ICP and WCCP v2 caching protocols.

November 1997 to November 1999

Allied Riser Communications

Dallas, Texas


Worked within the Network Operations Center to install and maintain their logical and physical wide area network. Provided tier 3 technical support for customers. Designed custom connectivity solutions for customers. Used HP OpenView and MRTG (Multi-Router Traffic Grapher) to monitor network status, usage and capacity. Used QIP to manage IP addressing. Set up access lists on routers for route filtering. Configured NAT pools, static translations and conduits on PIX firewalls. Used Cisco debug utility and EtherPeek network sniffer to troubleshoot complex problems. Set up and supported Linux servers and desktops within the NOC. Set up and compiled Apache web server with MySQL and PHP support for internal NOC website, document repository and station logging applications. Experience in configuring Cisco 700, 1604, 2500, 2600, 4500, 7206, 7507 series routers, Cisco Catalyst series 1900, 5000 and 5500 10/100 Ethernet switches, Cisco PIX firewalls, Cisco Streaming IP Television, Stratacom BPX. Worked with DS0, DS1, DS3, OC3, OC12, OC48, Frame Relay, and ATM circuits. Very comfortable with VLSM, CIDR, TCP/IP, OSPF, BGP, HSRP, Cisco vlans, Linux, Apache, Squid Proxy/Cache Server, Windows NT 4.0, IIS 4.0, MS Proxy Server, Solaris 2.6, Bind 8 DNS, DHCP and email administration. Solely migrated the LAN from a Novell 3.12 network to a Windows NT 4.0 network. Established the company I.T. department. Initiated company wide workstation baselines, login policies and set up an initial inventory and asset tracking of company computer equipment. Installed and maintained company phone system and voice mail. Developed company intranet web site using Cold Fusion and Perl/CGI scripts. Created a web front end to HR personnel database and web-based email access.

July 1996 to November 1997

OpenConnect Systems

Dallas, Texas


Established and Managed web development team to design award winning corporate Internet website. Performed web server administration of Netscape Enterprise web servers and Apache web servers running on Solaris 2.5.1/2.6 and HPUX 11.0. Set up access lists for password protected Inter-corporate Extranets used by partners and resellers. Set up web traffic analysis for all websites using Webtrends. Increased website traffic by 450% through proper use of META information and search engine placement. Implemented company wide internal publishing protocols. Worked with Marketing Communications to maintain consistent look and feel on the web. Extremely knowledgeable of HTML, JavaScript, Perl, and Java.

August 1989 to July 1996

Office of the Attorney General

Austin, Texas


Managed Novell 3.12 and 4.1 Local Area Networks. Performed desktop support for over 125 users. Troubleshot and Repaired IBM compatible PC workstations running Windows 3.1 and Windows 95. Supported Microsoft Office and GroupWise v4. Familiar with TCP/IP and IPX/SPX over Ethernet. Installed, Programmed and Maintained Integrated Voice Response (IVR) Units running on OS/2 2.1 and OS/2 Warp to Integrate Child Support ACD call center with the Child Support Mainframe database. Installed, maintained and supervised the installation and maintenance of regional office PBX and Voice mail equipment. Installed, maintained and troubleshot the statewide Child Support SDLC Mainframe SNA network. Used IBM Netview to ensure optimum network uptime and identify impairments before they occurred. Installed 3174 cluster controllers and 3270 display terminals. Worked with Mainframe Operators to maintain and configure IBM 3725 and 3745 Front End Processors and assisted in the implementation of additional HDS DASD when necessary. Installed new coaxial cabling and terminated to BNC for expanding offices.

June 1982 to June 1989

United States Air Force

Bergstrom AFB, Austin, TX


Worked in the Tech Control Center to troubleshoot, analog and digital voice and data circuits over satellite, LOS microwave, troposcatter, HF, and landlines. Maintained Department of Defense AutoVon and AutoDin circuits. Ensured quality communications through the use of spectrum analyzers, delay/frequency equalizers, and BERT equipment. Performed ongoing QA testing and PMI's on station equipment. Experienced with PCM, FDM, and TDM multiplexing. Trained in basic electronics and advanced telecommunications systems.


Network General Sniffer – Infinistream Training

Continuing Study for CCIE

Certifed Cisco PIX firewall

Certified Cisco Network Professional (CCNP)

Certified Cisco Design Associate (CCDA)

Certified Cisco Network Associate (CCNA)

Microsoft Certified Systems Engineer (MCSE)

Certified Novell Administrator (CNA)

Southern Methodist University - Networking Technologies

Community College of the Air Force - Advanced Communications Systems

Austin Community College - General Studies